The Contingency Management Plan ensures that the website remains available and functional during unforeseen events such as server failures, cyberattacks, natural disasters, or human errors. It establishes procedures for quick detection, isolation, and resolution of incidents, including the use of secure backups, alternate hosting arrangements, and recovery protocols.
The plan also defines roles and responsibilities for website information manager, technical team, and content owner, ensuring timely communication, restoration of critical services, and continuity of essential operations. Regular testing and review of the contingency measures are conducted to maintain readiness minimizing disruption to users and safeguarding data integrity.
The website is hosted in a secure Government-approved data centre with appropriate security safeguards and monitoring mechanisms in place. Regular backups of website data are taken and stored securely to ensure quick restoration in the event of any disruption.
In case of technical failure, cyber incident, or other unforeseen events, immediate steps shall be taken to assess the issue, contain the impact, and restore services at the earliest. The website will be restored from the latest available backup after resolving the identified vulnerability.
All incidents shall be documented, and corrective measures shall be implemented to prevent recurrence. The Contingency Management Plan is reviewed periodically to ensure its continued effectiveness and alignment with Government guidelines.
Contingency team:
| Role | Responsibility |
|---|---|
| Website Information Manager | Overall contingency coordination |
| Technical Team | Server recovery & backup management |
| Content owner | Content restoration & verification |
